We operate from Paarl, we are partners with the local Trek dealer Cycle4life. Bikes can be picked up and brought back to the bike shop (open Mon – Sat 8:00 – 5:30). We deliver /pick up bikes within a 30 km range from Paarl for $10 (R150) and up to 6o km range for $15 (R250), so please supply your hotel or accommodation details. Please note our opening hours at the top of this page. After hour appointments by prior arrangement only. An after hours charge of R 500 may be charged if not arranged beforehand.
On Delivery you will need:
1.1. Your Passport or ID for identification.
1.2. We need an imprint of your credit card for security on the bikes – no credit card, no bike.
1.3. The rental amount in cash – South African Rand only !
1.4 Please meet at the entrance of your accommodation at the delivery time
1.5 Please note you are required to check and test ride your bike on delivery to check wheels, gears etc BEFORE you ride the bike. ANY issues with the bike are to be reported BEFORE USE OF THE BIKE. If you do not do so then you accept that the bike was received in good working condition.
1.6 Please note we are not responsible for punctures that happen, gears that are bent or for gear cables that stretch due to incorrect use of the bike AFTER delivery and AFTER USE of the bike.
Additional charges apply for:
1) Late returns after 5:30 pm ( 2 x the 1 day hire charge will be levied – please also note our additional after hours fees of R 400 )
2) And/or deliveries outside these hours – after hours fee – R400 per trip (free delivery area) – other areas R400 + std delivery charge (non-free areas) . Early deliveries ie the night/day prior to your rental may be arranged prior to delivery.
3. We work by appointment for deliveries only so please specify delivery and collection times.
We only deliver directly/collect to/from the person renting the bike and not indirectly to/from third parties or hotel concierges. All persons renting bikes need to sign for their bikes on delivery. No exceptions will be considered.
4. Delivery and collecting of bikes: we charge $10 per per order within a 30 km radius from Paarl (Stellenbosch, Franschhoek, Durbanville) and we charge a $15 fee per order for deliveries up to 60 km away from Paarl (Cape Town, Somerset West). Other Areas – a delivery charge will be quoted depending on KM to be travelled.
Additional trips where we are to deliver/collect bikes at scheduled times and customers/bikes are not available for delivery/collection will be charged for at R400 per trip call out fee. Other Areas will be charged @ current charge per km + R400. Additional after hour fees may be charged for after hour deliveries ( see our standard delivery times and hours at the top of the page).